Frequently asked questions
We know buying a new kitchen can be both an exciting and daunting prospect.There are so many styles,so much choice just where do you begin? Here are just a few of the questions that customers often ask, to help to answer a few of your queries. Should you think of any more please dont hesitate to contact us.
How long will it take to fit my kitchen?
We generally start jobs on a Monday and have them completed by the Friday,and we are always careful to ensure customers have use of their sink as soon as possible.
If you are having solid surfaces we template on the thursday of the fit and fit the worktops the following Thursday. But again we always try to leave customers with use of a sink.
Tiling is generally done the week after the kitchen is fitted. Very often customers like to come in and choose their tiles after the fit, this allows them to take samples home to see alongside their new doors and tops-it helps them choose as often tiles can look different in different lights.
I need some building work done-do you do that?
Yes, we have a builder we have worked alongside for many years who can quote for your building work.
Also an electrician, gas man and tiler.
What forms of payment do you accept?
We take payment by bank transfer, credit and debit cards,both in the showroom and over the phone, or we can take cheques.
Will you take away rubbish and keep the place tidy?
Yes we will remove all your old items.
We are also particularly aware of how important it is to carry out the work with the minimum of fuss and disruption to our customers.
Many of our customers leave us keys so we can get on whilst they are at work, or even on holiday!!
Yes, we have a builder we have worked alongside for many years who can quote for your building work.
Also an electrician, gas man and tiler.
What forms of payment do you accept?
We take payment by bank transfer, credit and debit cards,both in the showroom and over the phone, or we can take cheques.
Will you take away rubbish and keep the place tidy?
Yes we will remove all your old items.
We are also particularly aware of how important it is to carry out the work with the minimum of fuss and disruption to our customers.
Many of our customers leave us keys so we can get on whilst they are at work, or even on holiday!!
I have no idea what i want -can you help?
Yes of course we can!! We have an extensive showroom that displays many styles and colours etc for inspiration
.We can lend out as many samples as you wish, door samples, top samples.
And our computer drawings are really useful for people that find it difficult to visualise what the new kitchen will look like.
Helping with colour choices and designs is something we love to do.
Im after something in particular -but i dont see it in your showroom?
We have a fairly extensive showroom, but dont show absolutely everything we do.
We deal with many suppliers and manufacturers and usually can get most things! Just ask and we will do our best to help!
.We can lend out as many samples as you wish, door samples, top samples.
And our computer drawings are really useful for people that find it difficult to visualise what the new kitchen will look like.
Helping with colour choices and designs is something we love to do.
Im after something in particular -but i dont see it in your showroom?
We have a fairly extensive showroom, but dont show absolutely everything we do.
We deal with many suppliers and manufacturers and usually can get most things! Just ask and we will do our best to help!